Products Store Policy Shipping Rates Battery FAQ RMA Request Your Cart
We accept PO from schools and government, please fax to 310-965-0303 or email to titannotebook@titannotebook.com.
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Digital Camera Batteries
Camcorder Batteries
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Camera Battery Chargers
iPhone External Battery
PDA Batteries
Power Tool Batteries
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Two-way Radio Batteries
Two Way Radio Antenna
Two-way Radio Batteries Charger
Two Way Radio Eliminator
iRobot Batteries
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Two way Radios Eapiece & Mic

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TitanNotebook Store Policies
 

*** International cusotmer reads this first ***

  1. Contact Us
  2. About Us
  3. Product Line
  4. Shopping Security
  5. How to Order
  6. How to Pay
  7. Sale Tax
  8. Shipping Service
  9. Warranty & Return Policy
  10. How to Return an Item
  11. For International Customer Only
  12. Detailed Information

 
Contact Us
 
Company address:
17800 S Main St. #409, Gardena, CA 90248

Office hours: Monday through Friday,

9:30AM to 5:30PM PST
titannotebook@titannotebook.com


 
About Us
 
With so many distributors in the market today, sourcing for computer components can be a very confusing and frustrating experience. But don't worry. We are dedicated to making your task as easy as possible. TITANNOTEBOOK.COM had been in the business since 1987, with our experiences and relationship, we are able to offer quality products at manufacturer's prices to our customers.

 
Product Line
 
We are one of the primary distributors of TYAN motherboards in the United States. In addition, we are also the OEM for Titan Notebook with a variety of configurations to fit your needs. We specialized in NB Components, includes Notebook battery, Mobile CPU, Slim HDD, CD ROM, CDRW, DVD, CDRW/DVD Combo Drive, SODIMM Memory, and LCD Panels. For NB Components, we deal with OEM as well as Retails Packages. For LCD Panels, we offer excess inventory for different application such as PDA, POS, GPS, Car Video Display, NB, and LCD Monitor.

 
Shopping Security
 
Shopping at titannotebook.com is safe!
1. Your Privacy - We does not participate in spam emails. We do not buy or sell email addresses (nor do we give them away) and we do not send out email promotions to our previous customers.  It is almost impossible to avoid receiving junk emails that clutter our inboxes, however, we guarantee that you will not receive any unwanted emails from us!  When ordering through our store, you will receive two emails: The first will be your confirmation receipt, and the second will be your tracking number/shipment notification. 
   
2. Credit Cards - All of payments are processed through PayPal or VeriSign. Credit card data is stored on secure PayPal or VeriSign servers.  This is to ensure the safety and security of all credit card information.
   
3. Web Site Security - Because we process all of our payments through PayPal or VeriSign, your information is sent to us using 128bit Secure security algorithms. This is the safest way to send data through the internet.
   
4. You can get security shopping tips from PayPal Security Center and relevant information from Versign Security & Payment Services.

 
How to Order
 
There are 2 options for you to order from TITANNOTEBOOK.COM.
 
1. You can order online, 24 hours/day, 7 days/week on our website.
   
2. You can order over the telephone, fax or email. We understand that sometimes you maybe get confused about ordering the correct part for your laptop. That is why our sales representatives are standing by. We are glad to be helpful, whether you would like to place an order, or simply obtain information on a certain product, please feel free to call or email us.
 

 

How to Pay
 
We accept only US currency. Five types of payment methods are available:
 
  • Credit Cards
  • Purchase Order
  • Prepay with Money-Order
  • COD Cashier's Check
  • Wire Transfer
  • Palpal Payment
 
We accept American Express, VISA, Master, Discover credit cards. All credit card orders are subject to verification and approval by the card-issuing bank. For your protection, credit card orders shipped to an address other than your billing address may require additional verification. Please make sure that your e-mail address and telephone number for billing address are valid . TITANNOTEBOOK.COM reserves the right to contact you by email or telephone to request additional identification. We may reject orders if the credit verification fails. If you have problems to place the order online, please contact us to place an off-line order.
 
 
For any other payment method, please contact us to place an off-line order.

 
Sale Tax
 
We do not charge sales tax except for California shipping addresses, who, however, may enjoy a lower shipping cost because of shorter distance. The current tax rate is 9.25%.

California resellers and tax-exempted identities who wish not to be charged with sales tax can contact us to place an order.

 
Shipping Service
 
We will ship your order out within same day or 1 day after we get your order confirmation during weekdays. Order placed on weekend will be shipped out on next Monday.

We use UPS or USPS as our regular shipping forwarder. For most orders rather than digital camera or camcorder battery, you can choose UPS Ground Service (1 to 6 days based on the distance to destination), Next Day Air, 2nd Day Air or 3 Day Select. 3 Day Select is the best way to save both money and shipping time for those who live far away from California. Please note we do not require UPS to get a signature for delivery confirmation. Also, there is no insurance and signature confirmation for USPS shipping.

If you need a confirmation signature or want to use any other shipping service, please contact us


 
Warranty & Return Policy
 
We provide one year or 3 months warranty for Titannotebook products. For exact warranty information, please refer to detailed product introduction.
 
Our brief return policy is as the following:
  • Shipping charges are non-refundable.
  • DOA/Defective products are allowed for return for replacement or credit.
  • All non-defective returns for credit are subject to a 30% restocking fee.
  • All returns must be within 30 days of the invoice date. Thereafter, all sales are final.
  • All returns must be in original factory cartons with all original packing materials.
  • All miscellaneous materials such as manuals, accessories and cables must be included or you will be billed for the missing parts accordingly.
  • Returns must be shipped freight prepaid. Any return sent back freight collect will be refused.
  • Return authorization must be received within 10 business days from the date of the RMA or the return will be refused.
  • All products are sold with their respective manufacturer's warranty.
  • Special order items are not returnable.
  • All replacement items will be shipped after we have received and processed your defective return. A new tracking number will be sent to you on the replacement item when it ships.
  • All credits will be made back to the original payment method.
  • We will not be held responsible for you ordering the wrong product(s) all refusals will be credited minus the freight charges.
  • If a package arrives damaged, it is best if you refuse the package. If you sign for and keep the package, please make sure you notate the damage when you sign for it so that we may file a claim with the carrier in the event that the actual product you ordered was also damaged.

 
How to Return an Item
 

First, please read our warranty and return policy carefully to make sure you are qualified to return an item for repairing or credit. Then go to http://titannotebook.com/company/RMA_form.asp to request the RMA number online. We will issue and email you RMA number together with return instructions 1 or 2 business day after we get your request. With that number clearly written on your package box, you can ship your item back to us. 


 
For International Customer Only
 

We do not accept any kind of foreign credit card, we will not process online order with foreign credit card payment. For international customers, the only way to make payment is through PayPal. We ship orders internationally by USPS Global Express Mail only, the shipping and handling charge is $36. Orders usually get delivered 4-7 business days after the shipment. International customer can place orders through our shopping cart and follow the instructions step by step to make the payment.

 
Detailed Information
 
You can click here to get detailed information about terms and policies.
 
Call Toll Free
10:30AM to 5:30PM PST 1-800-236-4376
Contact Us
Battery Hot Sales

The batteries and battery chargers supplied by TitanNotebook are compatible replacements. Any reference to products or trademarks of other companies is purely for the purpose of identifying compatibility. We are neither affiliated with, authorized by, licensed by, distributors for, nor related in any way to the referred manufacturers, nor are the products sold through TitanNotebook manufactured by or sold with the authorization of the referred manufacturers.

Best Online Store for Laptop Batteries, Digital Camera Camcorder Batteries, Power Tool Batteries, Two-way Radio Batteries and Battery Chargers with Wholesale Prices

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Questions? Please contact us at sales@titannotebook.com
Hours: Monday thru Friday -- 7:00AM - 3:00PM PDT

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